Privacy Policy

Welcome to Viking IPTV. We are dedicated to ensuring the protection of your personal information and maintaining your privacy rights. If you have any questions or concerns about our policies or practices regarding your personal information, please contact our support team.

1. Data We Collect

We obtain personal data that you voluntarily provide when you sign up for our IPTV service, inquire about our company or our products and services, or contact us for any reason.

The following personal information is collected:

• Contact Information: Your email address for creating and communicating accounts.
• Payment Data: We gather the necessary information to handle your payment transactions, including your payment method number (such as a credit card number). All payment details are securely stored by our payment processor, and we encourage you to review its privacy policies.
• Device and Connection Information: Upon accessing our service, we automatically collect your IP address along with device information, like device type and operating system. This is vital for both service delivery and security.

2. How We Use Your Data

We leverage the details we collect or receive:

• To provide and manage your account. We utilize your data to establish your account and maintain its functionality.
• To process transactions. Your information enables us to invoice you for our offered services.
• To send administrative information. We might use your email address to communicate details about your account, service updates, and policy changes.
• To protect our Services. Our approach involves using IP and device data for safeguarding, including blocking unauthorized entry and minimizing DDoS incidents.

3. Legal Bases for Processing

Your data is managed under the following legal principles:

• Consent: We could utilize your information if you have granted us clear consent to process your personal data for a particular reason.
• Legitimate Interests: We might handle your information when it is essential to support our legitimate business objectives, like delivering services and preventing fraud.
• Performance of a Contract: In instances where we have a contractual relationship with you, we might process your personal data to meet the contract's requirements.

4. Data Retention

We will retain your personal information solely as long as needed to achieve the objectives specified in this privacy policy, except when a longer duration is mandated or allowed by law, including tax, accounting, or various other legal obligations.

5. Cookies & Tracking Technologies

Cookies and similar tracking technologies might be utilized to retrieve or save information. These mainly include essential cookies that ensure the proper functioning of the website and client area. We refrain from using intrusive tracking cookies for advertising.

6. Third-Party Services

Your data may be shared with third-party vendors, service providers, or agents who deliver services for us or on our behalf and need access to that information to fulfill those tasks. Examples include:

• Payment Gateways: To ensure secure payment processing.
• Analytics Providers: Our service enhancement relies on tools such as Google Analytics. The information shared is typically aggregated and anonymized.

7. Data Security

We have put in place effective technical and organizational security measures intended to protect the personal data we manage. However, it's crucial to understand that we cannot promise absolute security in the online environment.

8. Your Data Protection Rights

Depending on where you reside, you might have specific rights over your data.

• The right to access – You possess the right to ask for copies of your data.
• The right to rectification – You hold the right to seek corrections for any information you believe to be wrong.
• The right to erasure – Under certain circumstances, you possess the right to ask us to delete your personal data.
• The right to opt-out – You may choose to stop receiving our marketing communications at any moment.

To claim these rights, please contact our support team.

9. Children™s Privacy

Our service does not cater to users under the age of 18. We make no effort to collect personal information from children younger than 18.

10. Contact Us

Should you have any questions or remarks about this policy, contact our support team.