Contact Viking IPTV

Obtain Viking IPTV help with setup, billing, or channel requests. Our dedicated team is accessible 24/7 through our Contact page or email.

Contact Support

Get in touch with our team through the form below. We respond within 2–8 hours.

Open Contact Form

Live Chat

Like to chat? Use the chat widget whenever it’s accessible for you.

Start a Request

Help & Guides

Check Installation for device configuration guides and support tips.

View Installation

Get in touch

General Inquiry

Have questions about setup, billing, or service? Contact us.

We'll reply by email. Typical response: 2-8 hours.

Sales & Billing Assistance

Obtain suggestions, handle arrangements, or clarify payment matters.

We'll follow up with next steps and a secure checkout link if needed.

How Can We Help You?

Pick a category to receive customized advice and swift links.

Setup & Installation

Detailed instructions for Smart TV, Firestick, Android, iOS, MAG, and others.

Billing & Payments

Payment invoices, transaction receipts, and billing problems exist. We employ secure Stripe checkout.

Technical Issues

We’re here to assist you with buffering, EPG, or app inquiries.

Channel Requests

Need a channel or location? Inform us, and we'll confirm its availability.

Account & Activation

Did you miss your activation email or credentials? We'll promptly check and resend.

Apps & Compatibility

Find expert suggestions for the finest IPTV apps and device settings.

Frequently Asked Questions

Swift replies to typical inquiries about support, setup, billing, devices.

Please share your device, application, plan, and a concise description of your issue or request. For setup guidance, check the Installation Guide or access the request form.

Look into your spam or junk folder. If it remains absent, contact support and we will resend immediately.

Certainly, supplementary connections can be accessed as add-ons. Consult sales for specifics when reaching out, or see plans.

Go to our Installation page for comprehensive instructions for Firestick and different devices.

We invite you to check our Refund Policy for details on eligibility and submissions.

When using Smart TVs, Smart IPTV or IPTV Smarters are recommended. On Android, TiviMate or IPTV Smarters excel. For iOS, GSE Smart IPTV or IPTV Smarters are ideal. Visit our Installation guide for app suggestions.

For the best results, ensure a connection speed of 30 Mbps or higher, use 5GHz Wi-Fi or Ethernet, activate hardware acceleration, adjust buffer size, and stop other downloads or streaming activities. Visit network optimization tips.

Navigate to the settings of your app to refresh or reload both your playlist and EPG. If required, remove and reinsert your M3U and EPG URLs. Check troubleshooting.

Payments are accepted via Stripe, including all major credit cards. Check our Pricing page for options.

Absolutely. You can modify your renewal choices via your account or contact support for guidance. Find details in our Terms.

Our Response Times

  • Immediate help: within 1-2 hours.
  • Email help: 2-8 hours
  • Technical difficulties: Quickly
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